New Arrivals More

About GINZA XIAOMA

GINZA XIAOMA originated from the idea find the “true value” of Hermès.
Appraisers with 25 years of assessment experience will carefully check the condition of each Hermès bag received from customers.
We will give you the best assessment based on the highest market price at home and abroad. We have global sales channels, for example in China, Singapore and the United States.
Through these channels, we can maximize the price. So GINZA XIAOMA can give you the highest price in the industry.
We at GINZA XIAOMA understand the value of Hermès very well and we are a specialized store that is able to assure the highest evaluation.

About payment

Payment
・Credit card


・Bank transfer (prepayment)
・Seven Eleven (prepayment)
・Lawson, post office ATM etc (prepayment)
The above payment method was accepted.
※Please transfer money before 15:00 on the next business day.
※The transfer fee will be borne by the customer.

※Paypal settlement limit does not exceed 1,000,000 yen each time.

About privacy

We do not use personal information received from customers for any purpose other than shipping and contacting products.
We are committed to safe storage and storage and never transfer or make it available to third parties.

About shipping and delivery

[Delivery company]
Sagawa Express / EMS

[Delivery time]
You can choose from the following time zone.
・in the morning
・12:00∼14:00 ・14:00∼16:00 ・16:00∼18:00
・18:00∼20:00 ・18:00∼21:00 ・19:00∼21:00

※However, even if the time is specified, there may be cases where delivery can not be made within the designated time due to traffic conditions.

About in-store receipt

It is possible to come directly to the following stores operated by our shop and receive products.
・GINZA XIAOMA Ginza Main Store

About returned goods / exchange

[Condition to accept returns]
We will accept only unopened and unused items when you notify us within 3 days of arrival.

[About burden of shipping fee of returned goods]
After receiving it, We will bear the shipping costs, if we can confirm the claimed problems with the product.
The return of the goods due to customer reasons shall be borne by the customer.

[About refund]
We will transfer your money to the designated account within 3 days after the arrival of your returned articles is confirmed.

※If you have any questions, please contact us. We are trying to reply to your question via e-mail on the next business day.

About mail receiving settings

Email from our shop
「store@asubrand.jp」Will be sent by the e-mail address.
Please set up the reception of the above domain in each reception setting, security software, spam mail protection service setting of the provider, spam mail setting on free mail etc.